Morlyn Duma

Hello there! I am an aspiring writer, blogger, and business coach. I enjoy and love writing brief articles on lifestyle and business in my quiet moments. Over 15 years experience in sales & business development and looking at coaching full time one day. What inspires me? Well, everyday comes with its inspiration, people around me at work and off work.

Business

Empathy: Fuel for Customer Loyalty

1,084 Hits 2 Hits Morlyn Duma Aug 7, 2021, 11:32 PM Aug 7, 2021, 11:32 PM

If there is one element that takes customer service to another level of excellence, it is empathy in other words, responsiveness. Putting yourself in the shoes of a customer, imagining yourself being on the receiving end, and facing the customer in front of you as if it's your own reflection in a mirror, can shift customer service delivery into a whole new dimension..

Lifestyle

Main Character in A Movie

1,066 Hits 11 Hits Morlyn Duma Feb 5, 2020, 12:48 AM Feb 5, 2020, 12:48 AM

Life is a gift, a precious one that should be cherished by every existing being. One is born and their...

Author Popular Articles

Main Character in A Movie

Feb 5, 2020, 12:48 AM Morlyn Duma

Empathy: Fuel for Customer Loyalty

Aug 7, 2021, 11:32 PM Morlyn Duma